Shipping Information



What Shipping Methods Are Available?

We use Wells Fargo courier services for all our deliveries within Kenya. Wells Fargo is a reputable courier company that provides reliable and efficient delivery services across the country. To simplify our pricing structure and make it easier for our clients to understand the cost of delivery, we do not charge for deliveries within Nairobi CBD but charge a flat rate of Ksh. 500 for country wide delivery through Wells Fargo.

This means that you do not have to worry about calculating the cost of delivery based on the weight or distance of your package. The flat rate pricing model makes it easier for you to budget for your deliveries and ensures that you are not surprised by unexpected charges. With Fargo courier services, you can be sure that your packages are in safe hands and will be delivered promptly to their intended destination.

How Long Will it Take To Get My Package?

In Nairobi, the deliveries are typically completed within 2-4 hours after an order is placed. However, for other parts of the country, delivery times may vary depending on the location, logistics, and other factors. Nonetheless, the deliveries in other parts of the country will not take more than 2 days.

How Do I Track My Order?

Once you have successfully placed an order with us, you can easily track its progress by visiting our website and clicking on the “Track Your Order link. The link will take you to a page where you can enter your order details, such as your order number and email address. After you have provided this information, you will be able to view the status of your order, including its current location and expected delivery date.

At Avistel Computers, we understand how important it is for our customers to stay informed about the status of their orders, which is why we have made it easy for you to track your order at any time. If you have any questions or concerns about your order, please do not hesitate to contact us, and we will be happy to assist you.

Do I Need A Account To Place Order?

No, you do not need to create an account to place an order with us. We understand that some customers prefer not to create an account, which is why we offer a guest checkout option on our website.

However, creating an account does have some benefits. With an account, you can save your shipping and billing information, view your order history, and receive updates on our latest products and promotions. Additionally, creating an account can make the checkout process faster and more efficient, as your information will be saved for future orders.

At Avistel Computers, we want to make the ordering process as easy and convenient as possible, which is why we offer both guest checkout and account creation options. If you have any questions or concerns about placing an order, please do not hesitate to contact us, and we will be happy to assist you.

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